New coronavirus student support

Study Australia partners are committed to ensuring all international students stay informed. Our sympathies are with the people of China who are most directly impacted during this time and our thanks go to the expert teams of global health professionals working tirelessly to contain the outbreak.

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The latest information from the Department of Education and Australia's regulators

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Travel and visas

The latest travel and visa advice from the Department of Foreign Affairs and Trade.

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  • On February 13 2020, the Australian Government announced an update regarding restrictions of travel to and from China. Until further notice international students who are seeking to leave, or have transited through, mainland China will not be able to enter Australia. This is an extension on the 14 day ban announcement made on 1 February 2020, by seven days.
  • Australia is very well prepared. Our health emergency response arrangements are flexible and scalable. The Australian Departments of Health, Home Affairs, Education, Foreign Affairs and Trade and Investment are working closely, along with regulatory agencies to ensure support and information for students and providers.
  • Australia is committed to ensuring that any international student, whether arriving or already in Australia, has access to the highest level of information, support and care.
  • The Minister for Education is in regular contact with Universities Australia and vice chancellors as we continue to co-ordinate our response to the coronavirus. The Government will continue to work closely with universities to make student transitions back into Australia as smooth and seamless as possible once travel resumes.
  • Study Australia partners are here to support our Chinese community. Whether you're in Australia or abroad, follow our social media channels for further updates and initiatives. 

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  • Access your Australian education provider's COVID-19 response information (澳大利亚教育机构) via their Weibo and WeChat channels (where available). 
  • Our message to students is that you’re not alone and the Australian community is here to support you. The safety of the public, and all students, is the Government’s number one priority. We understand that extends to ensuring students have the mental well being support they need.
  • International students in Australia can access support through Lifeline Australia (13 11 14), Youth Beyond Blue (1300 224 636), headspace (1800 650 890) and Kids Helpline (1800 55 1800), for those under 25 years of age.
  • International students with questions on their health or education can call dedicated staff on (+61) 1300 981 621 (8am to 8pm AEDST Monday to Friday). These centres offer bilingual language support and can refer students to counselling services in languages other than English. 
  • Out of hours? Please email

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